Privacy Policy
How we collect, use, and protect your personal information
Overview
At lythenovaris, we understand that managing your financial information requires absolute trust. This privacy policy explains how we handle your personal data when you use our budget planning services and website at lythenovaris.com. We're committed to protecting your privacy while helping you achieve your financial goals.
This policy applies to all interactions you have with our platform, whether you're browsing our resources, using our budgeting tools, or contacting our support team. We believe transparency builds trust, so we've written this policy in plain language that's easy to understand.
Information We Collect
Personal Information You Provide
When you create an account or use our services, you might share:
Information Collected Automatically
Our website automatically collects certain technical information to improve your experience:
How We Use Your Information
We use your personal information for specific, legitimate purposes that benefit your financial planning experience:
| Purpose | Information Used | Legal Basis |
| Provide budgeting services | Financial data, account information | Contract performance |
| Process payments | Payment details, billing address | Contract performance |
| Customer support | Contact details, communication history | Legitimate interest |
| Security and fraud prevention | Usage data, device information | Legitimate interest |
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your data in these specific circumstances:
Service Providers
We work with trusted third-party companies that help us operate our platform, including payment processors, cloud hosting providers, and customer support tools. These providers only access information necessary to perform their services and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by Australian law, including:
Business Transfers
If lythenovaris is acquired by another company or undergoes a business restructure, your personal information may be transferred as part of that transaction. We'll notify you of any such changes and how they might affect your privacy rights.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Your Data
Request a copy of the personal information we hold about you, including how we've used it and who we've shared it with.
Correct Your Data
Ask us to fix any incorrect or incomplete information in your account or our records.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Ask us to limit how we use your information in certain circumstances.
How to Exercise Your Rights
To make a privacy request, email us at support@lythenovaris.com with "Privacy Request" in the subject line. Include your full name, account email, and specify which right you'd like to exercise. We'll respond within 30 days and verify your identity before processing your request.
Data Security and Protection
We take data security seriously and implement multiple layers of protection for your financial information:
Technical Safeguards
Operational Protections
Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal obligations:
| Data Type | Retention Period | Reason |
| Account information | Until account deletion | Service provision |
| Financial data | 7 years after account closure | Australian tax law compliance |
| Payment records | 7 years | Financial regulations |
| Support communications | 3 years | Quality assurance |
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Here's what we use and why:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include session cookies that remember your login status and security cookies that protect against fraud.
Analytics Cookies
We use analytics tools to understand how visitors interact with our website. This helps us improve our services and fix technical issues. These cookies collect anonymous information about page views, user journeys, and feature usage.
Managing Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this might affect website functionality. You can also opt out of analytics tracking by contacting us directly.
International Data Transfers
While lythenovaris operates primarily in Australia, some of our service providers are based overseas. When we transfer your data internationally, we ensure appropriate safeguards are in place:
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by:
We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates your acceptance of the changes.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: support@lythenovaris.com
Phone: +61262181300
Address: Level 3/155 Queen St, Brisbane City QLD 4000, Australia
Our support team typically responds to privacy inquiries within two business days. For urgent matters, please call during business hours (9 AM - 5 PM AEST, Monday to Friday).